OVER 100.00 € ORDERS›


  1. Size Chart
  2. How do I return an item?
  3. What do I do if an item is damaged?
  4. What payment options do you accept?
  5. How can I redeem my Gift Certificate?
  6. How do I check order status?
  7. How do I login?
  8. What do I do if I forgot my password?
  9. How can I contact customer service?
  10. What does it mean when a product has a future expected release date?
  11. What are my shipping options?
  12. What countries do you ship to?
  13. What if an item is out of stock?
  14. Where can I buy 4 Hunks in stores?
  15. Can I return or exchange an item I purchased in a retail store?
  16. All item sales are final. No returns


Size Chart

Click Here


How Do I Return An Item? 

See our Return Policy.

What Do I Do If An Item Is Damaged? 

Any item with a Manufacturer’s defect is able to be returned for a replacement item, store credit or credit to the original form of payment. Please see our Return Policy for more information.

What Payment Options Do You Accept?

We accept Mastercard, Visa and Paypal, American Express and Apple Pay.

How Do I Check Order Status? 

Log in to your account and select check order status.

How Do I Log in?

Select Sign In from the home page, or Create an Account if you have not done so.

What Do I Do If I Forgot My Password?

Click Here to enter your email and a link to reset your password will be emailed to you.

How Can I Contact Customer Service?

Email us at

What Are My Shipping Options?

See our Shipping section for additional information.

What Countries Do You Ship To?

We ship to all countries.

What If An Item Is Out Of Stock?

Unless an item is being discontinued, we are constantly working to keep all items in stock. Feel free to contact us to find out when your item will be available for purchase.

Where Can I Buy Jack Adams™ In Stores?

Click here for a list of our Retail Partners around the world.

Can I Return Or Exchange An Item I Purchased In A Retail Store?

Unfortunately, we cannot accept returns or exchanges for items purchased in a retail store.